FAQs About Our Listing Service

Here are some FAQs and common questions sellers have about our service. If you have more specific questions, not answered in these FAQs, Contact Us and we’ll quickly do our best to answer them for you!

What is the MLS?

The MLS (Multiple Listing Service) is a cooperative listing service among licensed real estate agents and brokers. Members of the MLS input detailed information regarding properties available for sale into a database that is distributed to all participants in the MLS. All members of the MLS have a right to show/sell an advertised property and are promised a commission should they present an offer that results in the successful sale of an advertised property. The vast majority of home sales are made through participation in the MLS.

Why would I want my property listed in the MLS?

As a For Sale By Owner, your exposure to potential buyers is limited. Your choices for advertising are generally confined to: yard signs, newspaper ads, for sale by owner and classified websites, open houses, and word of mouth. This is often not enough to attract buyers, most of whom are working with agents. Real estate agents consider the MLS as the inventory of homes to sell and use it to locate properties for their clients.

Real estate agents rarely use newspaper ads or other advertising to locate available properties, even though they may use them for their own advertising. Having your property listed in the MLS will provide needed exposure and will increase the chances that a real estate agent will find a buyer for your home. Real estate agents are motivated to sell properties listed in the MLS because the seller has already agreed to pay a commission.

How can you provide this service so inexpensively?

With advances in technology, realty agents are able to do in one hour today, what would have taken ten times that five years ago. This has led to the advent of “Flat Fee MLS Listing” or “Discount Listing Brokers” and real estate companies throughout North America that offer the similar services as traditional brokerages, with the resulting reduction in costs being passed on to you, the home owner. Home sellers everywhere are retaining higher equity in their homes by refusing to pay high real estate commissions. We provide professional flat fee listing services which can save you thousands of dollars on the sale of your home.

Are there any additional fees?

No, there are no other fees other than the listing fee you pay us. There are options we offer to upgrade your listing, or advertise your open house, however these are only optional and not required.

Can I list my Rental Property on the MLS?

Yes, rental properties are able to be listed on the MLS the same as a “for sale” property. The cost to list is the same.

Can I list a Commercial Property on the MLS?

No, we do not handle commercial listings due to the complex nature of this type of listing. You should consider hiring a traditional local broker who specializes in commercial properties. We are not aware of any “flat fee” commercial brokerages. A an example of a commercial property that can be listed is a 6 family home, or other income producing residential property. Any non-residential business oriented property would be considered commercial.

Is the MLS the best way to sell a home?

Yes, the majority of properties are sold through the MLS due to the large network of Realtors working with buyers. The National Association of Realtors (NAR) reports that homes listed by Realtors result in a higher net price to sellers compared to “For Sale By Owner” home sale transactions.

What’s the difference between the MLS and Realtor.com?

Do not confuse Realtor.com with the MLS. They are two separate systems, and Realtor.com is operated by MOVE, Inc. Realtor.com downloads property data from the hundreds of local MLS’s and makes that property data available to the public.

Realtor.com is not a “For Sale By Owner” website, so seller’s contact information is not available or permitted to be posted. It is acceptable to list the seller as the property contact on the local Realtor MLS; that’s because, it is ONLY accessible to Realtors.

The MLS advantage is that every single broker and agent participating in the MLS has an incentive to sell your home, effectively putting every agent in the area to work for you! The first place a buyers agent looks is always the MLS, so there’s simply no better way to gain instant and widespread exposure for your home.

Is your flat fee listing fee refundable?

At any time within 14 days of placing an order for any item AND before you have signed and returned the Listing Agreement or your property has NOT been listed in the MLS, you may request a refund of your listing fee less a $50 non-refundable application fee. Once the listing process has been completed by the broker, you can request to cancel your listing on the MLS, but the listing fee is non-refundable. View our company policies here – Refund Policy.

Will my contact information be displayed?

On the MLS, yes it will be displayed for agents so they can contact you directly for showings. In some cases your broker may also be able to post your email address. On “public” websites, such as Realtor.com or Zillow.com, only the brokers contact information is allowed to be displayed. The reason for this is because the MLS has rules about what information is allowed to be syndicated to 3rd party websites. Neither you, nor your broker can do anything about this, and these rules are strictly enforced.

What happens when a buyer calls about our home?

We refer all buyer leads directly to the seller. In some cases, our brokers may receive calls, and if a buyer says they are represented by and agent, they may suggest to have their agent call you and set up the showing.

However, if a buyer is not represented at this time, and they expresses that they wish to be represented by an agent to see your home, the listing broker may have the option to show your home. Although this rarely happens, it is possible that your listing agent may also be able to represent the buyer.

Do I have to pay a commission to a buyers agent?

Yes, real estate agents do not work for free. To be listed in the MLS, you must offer a commission to the agent who represents the buyer (AKA “cooperating broker” or “selling agent”). If a real estate agent presents an accepted offer and it goes to closing, you must pay the commission offered on the MLS listing. The commission is paid directly by you to the buyers brokerage firm at the close of escrow.

If you sell your home to a buyer that is not represented by a broker or agent, then you pay no commission!

If I find a buyer with no agent, do I still pay a commission?

No, you are free to sell your property to any buyer not procured or represented by a broker, in which case no broker commission is due.

Can I cancel my listing at any time?

You can cancel the listing at any time by submitting a support request through our website (assuming there is not a contract pending on the property involving a buyer who was procured by a cooperating broker). There are no termination fees or other penalties in the event that you wish to cancel your listing before the expiration date. However, no refunds will be provided after your property has been listed.

Do you assist me when I receive an offer?

Using our Flat Fee MLS listing program, services are strictly limited to listing the property on the MLS. You provide the property information and photos, then complete the listing agreement, and our Flat Fee Listing broker will setup your MLS listing. Our only responsibility is to maintain your MLS listing.

If you feel that you need assistance in interpreting or determining the merits of a purchase offer, conducting negotiations, completing the required disclosures and inspections, or otherwise moving your transaction to settlement, we recommend that you obtain a full service broker for representation.

Will my property be listed on the internet?

Yes, your property will be listed on many popular real estate websites (websites vary depending on syndication feeds from the local MLS). These internet listings will give you national exposure to all home buyers. Since hundreds of people move to other states daily, this exposure can be a vital component in selling your home quickly and for the best price.

Independent websites will obtain your listing directly from the MLS or a 3rd party syndication feed. Keep in mind that they pick up whatever they wish from your MLS listing to publish on their website. Thus, we have no control over these independent websites and we cannot change or edit their content.

Are you a licensed real estate brokerage?

Yes of course! We are a licensed broker in Alabama, Florida, and Tennessee and in states where we are not licensed, we partner with local licensed flat fee listing brokers to handle your listing.

Who do I call with questions after I’m listed?

Please see our Contact Us page. If you need to submit a change request visit our Client Support Center.